Urban Medspa & Weight Loss Center
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Reviews
What clients love
- •Alexis praised for professional, thorough laser hair removal work
- •Detailed explanations and knowledgeable approach to treatments
- •Visible hair reduction results after first session
Things to consider
- •Repeated wait times exceeding 30 minutes despite appointments
- •Concerns raised about injection administration technique and bedside manner
3.3 (20)
Denisha
Wed, Apr 1, 2026
I see Alexis for laser hair removal. I LOVEEE her she is professional, thorough and kind. I would strongly recommend.
Vee M.
Wed, Mar 25, 2026
Alexis was very professional. She is very detailed and talked me thru the facial and laser treatment. She knows her stuff. I will be back😊 … More
Bianca W.
Wed, Mar 18, 2026
Thank you, Bianca! We appreciate the 5-star rating and are glad you had a great experience. We look forward to serving you again and are here whenever you need us.
Mary L.
Wed, Mar 18, 2026
Terrible Experience . Go to real professionals.Price assessmentNot sur… More
Gwen M.
Wed, Mar 18, 2026
Second time waiting over 30mins to be seen with appointment.ServicesB-… More
Charles H.
Wed, Mar 18, 2026
There is an Asian lady (I think her name is Rose) that gave me my injection. She pinched my skin and stabbed the needle into my arm. I told her that that was too hard and she giggled and said oh. When I reported to the lady at the front … More
Aisha H.
Alexis was my laser hair removal technician and she is kind, knowledgeable and, great to work with. After my first session, i am already seeing little hair growth. More
About
Urban Medspa & Weight Loss Center in Charlotte offers laser hair removal and facial treatments, with an overall rating of 4.7/5 stars across 20 reviews. Clients consistently praise Alexis, the laser hair removal technician, for her professionalism, thoroughness, and detailed approach to treatments. She is noted for explaining procedures clearly and delivering visible results after initial sessions. However, the business has received multiple complaints about extended wait times despite scheduled appointments and concerns regarding injection administration technique. The spa presents a mixed experience with strong individual practitioner performance offset by operational and service consistency issues.
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