Renu MedSpa
Services & Treatments
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Reviews
What clients love
- •Jolanda/Jola praised for patience, safety, and attentiveness during laser sessions
- •Reasonable pricing with knowledgeable and friendly staff
- •Honest assessments about treatment timelines and visible results
Things to consider
- •Multiple reports of appointments cancelled after arrival without prior notice
- •Discrepancies between third-party platform descriptions and actual service formats
3.0 (20)
Romanowski a.
Sun, Aug 10, 2025
I don't dislike the spa but every time I go to my appointment their like nah you can't do that. I end up leaving without getting anything done every single time
srsagehorn
Mon, Apr 7, 2025
I booked a teeth whitening treatment on Classpass a few months ago. I booked a 90 minute teeth whitening. When I got there I was informed it would really be 2, 30 minute session (not an issue to me at the time but definitely a reflag as … More
Ina A.
Mon, Apr 7, 2025
Jolanda is the best, I love her patience and customer service. Also very carful during laser sessions which feels safe. Definitely recommend getting your services from Jolanda.
SS C.
Mon, Apr 7, 2025
Great place. Knowledgeable and friendly. Their prices are extremely reasonable and their services are always top notch.
Renee V.
Mon, Apr 7, 2025
I had trouble finding the spa after booking on class pass. I was at the address and called 10 minutes before my scheduled time to let them know I was having trouble finding the location and I might be late. The receptionist confirmed I had … More
Arianna B.
Mon, Apr 7, 2025
Jola is the best for laser hair removal. She is honest about the amount of sessions it will take. I love that she checks in with me during the session to see the pain level I’m experiencing if any. I’ve noticed a HUGE difference with just 4 sessions. I always feel well taken care of and cared for. Thank you Jola!
About
Renu MedSpa in Des Plaines offers laser hair removal and dermal fillers with a focus on personalized care. A staff member named Jolanda/Jola receives consistent praise for attentiveness, patience, and safety during treatments, with clients noting visible results and comfort checks throughout sessions. The spa is recognized for knowledgeable staff, competitive pricing, and quality service. However, some guests report repeated cancellations of scheduled treatments upon arrival and concerns about service descriptions not matching booking details on third-party platforms. Experience quality appears highly dependent on which staff member performs the service.
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